How to call Apex Holding
The number, what to have ready, and what to do if nobody picks up.
Support
Help Center
Two ways to reach us, one library of guides, and a straight answer about who handles what.
What this Help Center covers
This Help Center serves Apex Holding corporate matters only. Greppo Winery, Arz Faraya and Zaarour Gate each have their own dedicated support channels — you will find them on their pages.
Reach us
Two ways in
Call Apex Holding
+961 79 101 444
Best for anything time-critical, or a matter you would rather settle in one conversation than in six emails.
Email Apex Holding
info@apexhldg.com
Best for anything carrying a document, or a request that should exist in writing. Start with one of the subject lines below.
Or start with a ready subject line
Guides
Twelve short answers
Search by word, or narrow to a category.
How to email Apex Holding
The address, what to put in the first paragraph, and how to attach files.
Choosing a subject line
Six ready subjects and which one sends your message to the right desk.
Partnership or investment enquiry
What to send so a proposal can be read properly the first time.
Media and press requests
Interviews, imagery, and permission to use the Apex Holding name.
Careers and CV submissions
Where to send a CV and which details help most.
Which team to contact
Apex corporate, Greppo, Arz Faraya or Zaarour Gate — how to tell them apart.
Registering interest in Zaarour Gate
How to be added to the register while the development is still in progress.
Navigating with the world switcher
Move between the five worlds from any page, by pointer or by keyboard.
Accessibility options
Reduced motion, keyboard navigation, text sizing, and how to tell us what is missing.
Following up on a request
When to chase, and what to quote so your original message is found.
Feedback or a complaint
How to raise a problem with the group, and what happens after you do.
No guide matches that. Try a shorter word, or call us on +961 79 101 444.
Questions
Asked often
No. It covers Apex Holding corporate matters — the group itself. Each world runs its own channel, because the people who answer a tasting question are not the people who answer a partnership one. Use the three cards near the top of this page to go straight to the right one.
The phone. Call +961 79 101 444 and say which world your matter belongs to in the first sentence — that is what decides who picks it up. If the call does not connect, send the same request to info@apexhldg.com: it reaches the same desk, and a written request outlives a missed call.
Routing, not patience. Use one of the six subject lines above, put the ask in the first line rather than the last, and name the world it concerns — most delay is a message sitting on the wrong desk. Anything genuinely time-critical should be a phone call, not an email. If you have already written and want to chase, see following up on a request — a reply in the same thread is found faster than a fresh email.
One of the six above. They are not decoration — the subject is what decides which desk opens your message first. If none of them fits, use General enquiry and say what you need in the first line.
Yes. Email it with the Partnership & investment subject and put the ask in the first paragraph rather than on slide fourteen. Send documents as PDF so they open the same way on every device, and if a file is large enough that your own mail client warns you about it, send a link instead and say in the message what is behind the link.
To info@apexhldg.com with the Careers subject. Name the world you want to work in — the group spans wine, hospitality and development, and they hire separately. Roles are not advertised on this site, so lead with the discipline you practise rather than a job title you are answering.
Visits are arranged by each world, not by this desk. Greppo Winery and Arz Faraya take visit enquiries on their own pages. Zaarour Gate is a development in progress, so access there is handled case by case — register interest first. Every visit is by appointment: ask for a date rather than arriving on one.
Through the register on the Zaarour Gate page, not through this Help Center. The site sits on the eastern slopes of Mount Sannine in the Matn, roughly 35km and 45 minutes from Beirut, rising to about 2000m. Unit detail, pricing and timing are available on enquiry.
Email us with the Website feedback subject and name the page and what you were trying to do. Accessibility problems are treated as faults, not suggestions — see accessibility options for what the site already supports.
Still stuck?
If the guides did not answer it, stop reading and reach a person.